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Aasma Aerospace Pvt. Ltd. Cancellation Policy

This Cancellation Policy outlines the procedures and terms for cancelling orders for products and services, including course registration, placed with Aasma Aerospace Private Limited. By engaging with our products or services, you agree to comply with the terms and conditions outlined in this policy.

Product Order Cancellation

1. Cancellation for Product Orders:

  • Order Cancellation Period: You may request to cancel a product order within 24 hours of placing it, as long as the order has not yet been shipped.
  • How to Cancel a Product Order: To cancel a product order, please contact our customer support team via email or phone as soon as possible, providing your order details.
  • Refunds for Cancelled Product Orders: If you cancel a product order within the specified time frame, we will process a full refund to your original payment method.

Service Cancellation

1. Cancellation for Services (Including Course Registration):

  • Service Cancellation Period: You may request to cancel a service, such as course registration, within 7 days of registration/payment or no later than 5 days prior to service start, whichever is earlier, subject to the terms outlined below.
  • How to Cancel a Service: To cancel a service, please contact our customer support team via email or phone, providing your service or course registration details.
  • Refunds for Cancelled Services: If you cancel a service within the specified time frame, we will process a refund according to our refund policy for services.

2.Exceptions and Additional Notes:

  • Shipping-Related Exceptions: For products, if your order has already been shipped, it may not be eligible for cancellation. In such cases, you may return the product according to our Return Policy.
  • Custom or Non-Refundable Services: Some services, such as personalized or custom orders, may not be eligible for cancellation or refund. Please contact us below for further clarification, if needed, with your specific service and respective details.

3.Contact Us:

If you have any questions or concerns about our Cancellation Policy, please contact us by clicking here